CozyCat Shipping Policy

Last Updated: August 5, 2026

Thank you for shopping with CozyCat. This Shipping Policy outlines how we process and ship your orders.

1. Order Processing Time

All orders are processed within 2–4 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

If we're experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email.

2. Shipping Time

Once your order has shipped, delivery typically takes 5–10 business days, depending on your location. Total time from order placement to delivery is generally processing time plus shipping time.

Please note that shipping times are estimates and are not guaranteed. Delivery may take longer due to factors outside our control, including customs processing, carrier delays, weather, or high shipping volumes during peak seasons.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package's progress. If you haven't received tracking information within the processing window above, please contact us.

5. International Shipping

For orders shipped outside of your local region, please note:

• Delivery times may be longer than the estimate above due to customs clearance procedures.
• You may be responsible for import duties, taxes, or customs fees imposed by your country. These charges are not included in the order total and are the customer's responsibility.
• We are not responsible for delays caused by customs.

6. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at cmpsupport.official@gmail.com as soon as possible — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has entered processing.

7. Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please reach out to us at cmpsupport.official@gmail.com with your order number and we'll work with the carrier to locate your package.

8. Contact Us

If you have any questions about this Shipping Policy, please contact:

CozyCat Email: cmpsupport.official@gmail.com